Kerstin Köder is Vice President Marketing for the EMEA region (Europe, Middle East, Africa) at SAP. Her research has been covered by USA Today, Mashable, Forbes, Inc., Huffington Post, Entrepreneur, Venturebeat, CMS Wire, and more. She is the co-author of Content: The Atomic Particle of Marketing, co-host of the Hype Hazard podcast, and is a TEDx speaker on data stewardship and marketplaces. During her career, she has worked with AARP Cisco Facebook Google Hallmark HBO Intel John Deere LinkedIn Nestle and Save the Children International. Jaimy is the founder of San Francisco-based technology research firm Kaleido Insights. Her recent coverage areas include CX automation, AI and machine learning, digital identity, the “future of work,” DEI initiatives, corporate innovation, AR/VR, and distributed autonomous organizations. Zeroing in on the impact of technology on customer experience (CX) and behavior, Jaimy advises corporate leaders in managing digital transformation efforts to reach evolving consumers and employees. Jaimy Szymanski is a research analyst, author, speaker, and advisor, focused on organizational change brought by digital disruption.
In Geert’s free time, he is a passionate vinyl collector, angel investor in multiple start-ups and fundraiser for cancer research.
A CRM veteran with over 20 years’ experience in the customer-facing solutions space, Geert is focused on driving growth for both customers and consumers. Additionally, Geert is a member of SAP’s Global Leadership team and is passionate about helping SAP’s most innovative accounts to drive top-line growth and reduce their time-to-value. They worked to define the future of agile supply chain.
Before joining SAP Customer Experience, Geert was the Global Managing Director for the SAP-Nestlé Global Alliance, one of SAP’s largest partnerships. Geert joined SAP in 2001 and has held several senior roles in solution management, business development and key account management. Geert is the Chief Revenue and Operating Officer of SAP Customer Experience and is responsible for the global sales strategy and go-to-market global operations for SAP’s Customer Experience organization, serving over 10,000 customers, facilitating over $500B of Gross Merchandise Volume annually across the globe.